Emotional Intelligence and Why It Matters at Work | The new times

In the workplace, there is likely to be an employee who sometimes lash out at his co-workers when angry. And in the same way, it can also be a manager, an HR or a CEO.

But this kind of behavior not only hurts people, but also shows a lack of professionalism and a lack of self-control.

According to an article by Mindtools, a career management page, stressful situations are all too common in a workplace facing budget cuts, staff layoffs and department changes.

It can become increasingly difficult to manage your emotions in these circumstances, but it is even more important for you to do so. After all, if management is forced to make more layoffs, they may choose to keep those who can manage their emotions and work well under pressure.

Adeline Uwase, a professional writer, says there are positive emotions and negative emotions in the workplace, but learning to control the negative ones so they don’t get in the way of your work is discipline.

“I can’t take it out on my co-workers or my boss when I’m angry at work, which will only make me look unprofessional. In a workplace, there should be a level of understanding where if a person feels like their emotions are spiraling out of control due to an incident that has happened, they should communicate and find a better solution than moving on. in action,” she said.

Uwase adds that since a workplace is home to many different people, it is essential to learn how to control the feelings around them.

Eddy Shema, a videographer, says emotional control is a crucial thing to be able to do in life because without it a person lacks the productivity of the workforce and also their values ​​as an employee.

“We all have emotions, no one is emotionless, but it’s also good when we learn to control our feelings in our daily activities, especially in our work. There are values ​​that must be followed in a workplace and putting aside some of your weak traits that you cannot overcome is showing how you live up to those values.

You have to control your emotions at work for many reasons, explains Didier Honoré Abimana.

“You might have an angry employer who uses harsh words to show you your mistakes, and might even deceive himself. ‘get bad citations that will ruin your resume,’ he says.

Most of the time, silence and concentration solve problems. Yelling at co-workers or employers should be avoided at all costs, and treat co-workers with respect and integrity, he advises.

Good communication is necessary to convey a message in a conductive way rather than using poor communication, adds Abimana.

Some Common Negative Emotions at Work

According to research by Cynthia Fisher, Professor of Management at Bond University, on emotions at work, the most common negative emotions experienced at work are:




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How to manage your emotions at work

In an article published by Quantum Workplace, a Nebraska software company, on how to manage emotions at work, they share little about how to manage emotions:

To acknowledge

When emotions start to boil, don’t panic. Take a deep breath and acknowledge the emotion for what it is. Don’t react immediately. Instead, try putting a label on how you feel.

To understand

After naming your emotions, focus on the “why” behind them. Dig deep and try to find out their origin.


Once you’ve taken the time to calm down and reflect, the third and final step is to deal with the situation. You need to determine how you will react, if at all.

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