IT Technician – IT-Online

A law firm is looking for an IT technician with a friendly, helpful attitude and good interpersonal skills. Ability to use Microsoft applications for support, reports and documentation. Good communication skills (written and verbal). Attention to detail and ability to prioritize. Maintain confidentiality in all areas

Main responsibilities include:

  • IT support for end users
  • Systems maintenance
  • Respond to support requests from email, system and callers
  • Troubleshooting, diagnosing and resolving system errors and, if necessary, escalating issues
  • Create, maintain and publish all support documentation on the various systems
  • Act as a point of control for all data and information from relevant departments
  • Ensure that all activities comply with applicable legal and company regulations
  • Respect and apply company guidelines and standards
  • Support for all IT-related work at the Stellenbosch office
  • Occasionally support national staff at other sites and corporate clients

About the employer:

  • 12th grade
  • 3-5 years of experience
  • Windows 10
  • Active Directory and Microsoft Exchange
  • Hyper-V / VMware
  • Windows Server 2016/2019 and Active Directory
  • Backups
  • Printer support
  • Network configuration and settings Routers, switches, LAN/Wan, VPN, DNS, DHCP, WiFi
  • A+, N+ and MS certification preferred
  • Previous customer service experience with end-user support

Please note that all positions will be filled in accordance with the company’s employment equity plan. We also encourage people with disabilities to apply.POPIA Disclaimer: Please note that by responding to this advertisement and providing your personal information thereunder, you confirm your express and informed consent to Persaf Holdings (Pty) Ltd and all of its subsidiaries and affiliates to process your personal information. ; store your personal information in our database for future correspondence; to contact you when appropriate opportunities arise; and that the information you have provided to us is true, correct and up-to-date [URL Removed] you do not receive feedback on your application from us within 2 weeks of submission, you may consider your application unsuccessful. Please keep an eye on our website and other career sites for future opportunities that may arise.

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