Truck queues grow as Nhava Sheva attempts to restore IT after cyberattack

Stock photo: Truck tail in Mumbai Vikas Garg

Long queues of trucks have become more frequent at Jawaharlal Nehru Port Trust (Nhava Sheva), India’s main container gateway, as it battles to restore digital systems obscured by a cyberattack Sunday.

According to local port sources, the main reason for the increasing truck congestion is a sudden increase in loads heading to DP World Nhava Sheva, with ripple effects that inevitably ripple through the entire supply chain system. supply.

The Dubai-based terminal operator has two facilities at JNPT.

“There is heavy traffic congestion to DP World,” the Nhava Sheva Container Operators’ Welfare Association, representing local trailer operators, said in its notice today. “There are laundering chances for the containers.”

Amid landside delays, there is still no indication when the port-run JNPCT might get its network back online and tThe Port Authority said, in its first statement since the alleged ransomware attack, “Government agencies are working to resolve it.”

However, he added that all other terminals continue to operate as normal and he remains fully mobilized to keep service levels unchanged.

“To ensure business continuity, a standard operating procedure has been chalked out during an interim period for the processing of exim [export-import] containers to JNPCT through alternative arrangements,” he said.

At the same time, the system breakdown had left port users no choice but to revert to tedious paper-based cargo processing. According to Sunil Vaswani, executive director of the Container Shipping Lines Association, export cargo gates started manually yesterday.

“The slow gates have caused major traffic problems at the gates of the port, also disrupting traffic at the gates of other terminals,” Vaswani said. “Train operations are being avoided by train operators at JNPCT, although they continue at other terminals.”

Some carriers had previously raised concerns about freight slowdowns at the JNPT following truck grunts.

“There is massive congestion at the port of Nhava Sheva,” Maersk Line warned in a notice to customers on February 18. “Please plan your shipments in advance to avoid any delays/reversals.”

Notably, the disruptions came as Indian exporters scrambled to boost shipments ahead of the fiscal year-end on March 31, helping them seize export-led government benefits. But they already had their work cut out for them due to lack of ship cargo capacity and navigational reliability issues.

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