Zoom Systems Crash Leaves Users Helpless

Earlier this week, it was reported that the Zoom video conferencing platform was down and experienced an outage preventing users from connecting or joining meetings.

An incident posted to Zoom’s service status page revealed that the company had confirmed issues with starting and joining meetings and video sessions.

“We are investigating reports of zoom.us being unavailable. Our teams are currently investigating the service impacting event. Our engineers are investigating,” the company explained.

“We identified the problem with getting started and joining meetings. We will continue to investigate and provide updates as we get them,” Zoom added in a later update.

Based on the findings of the report tracked by Downdetector, this ongoing outage has affected tens of thousands of users worldwide.

Zoom users who were affected by this incident reported having trouble joining conferences, logging in, and experiencing server connection errors.

“Sorry, the page you are looking for is currently unavailable. Please try again later,” a message appeared on user screens while trying to access the service.

“If you are the sysadmin of this resource, you should check the error log for more details. Yours truly, nginx.

The Zoom service provides a cloud-based communication platform that can be used for video conferencing, online meetings, and collaboration through mobile, desktop, and phone systems and applications.

It was reported that the platform has seen a rapid increase in new monthly active users since the start of 2020 after the COVID pandemic forced millions of employees and students to work and learn from home. .

Update September 15 at 11:39 a.m. EDT: Zoom has issued a statement informing users that the issue preventing them from starting and joining Zoom meetings is now fixed.

“We fixed the issue that prevented users from starting and joining Zoom Meetings. We will continue to monitor and provide updates as we get them,” the company said.

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